The first step of both routines
Washing is the easiest step to damage your skin with, because it repeats twice a day

- Pro-vitamin B5 (panthenol)Cera-B Complex
- Nano-ceramideCera-B Complex
A 300ml bottle with Cera-B Complex — pro-vitamin B5, nano-ceramide, lactobacillus ferment and hydroxyethyl urea, exactly as printed on the bottle. Four marks on the label: no sulfates, no alcohol, no parabens, no silicones.
285,000₫List price 385,000₫You save 100,000₫
- Free delivery nationwide
- Inspect before you pay
- 7-day return if the product is faulty
- 1evidence on this page · readable on the packaging itself
- 2evidence on this page · ingredients printed on the bottle
- 3derived from the formula, not a promised outcome · per the manufacturer
Where it usually goes wrong
That squeaky-clean feeling is a bad sign, not a good one
My face felt tight afterwards and I took that to mean clean.
Oily skin, so I washed four times a day. It only got oilier.
I upgraded to an expensive serum and my skin still stung. The problem was the wash.
Hot water feels good, and by winter I was flaking around my nose.
A step repeated 730 times a year multiplies whatever it gets wrong
Skin holds water in behind a thin layer of oil and ceramides. A harsh surfactant strips that layer along with the dirt — and the tight, squeaky feeling is the moment it comes off.
Skin answers by producing more oil. Which is why washing more often because your skin is oily usually makes it oilier, not less.
This bottle states four absences on the pack — no sulfates, no alcohol, no parabens, no silicones — and puts Ceramide and Pro-vitamin B5 into the step that takes things away. Nothing miraculous about it. The step you repeat most in a day is simply worth getting right.
If how your skin feels afterwards is the wrong measure, the right one is in the ingredient table below.
Before you order
Three skin types, three different ways to use it
Same bottle, but frequency and water temperature should differ. This is the part most often skipped.
Morning and night
Oily skin, visible pores
Twice a day, no more. A third wash starts taking away more than the skin can replace, and the oil-rebound cycle begins there.
Once a day is enough
Dry or thin skin
Cleanser at night, cool water alone in the morning. Your skin does not collect enough overnight to justify another round of surfactant.
Not yet
Skin that is flaking badly or stinging
With a damaged barrier, every cleansing step makes it worse. Stop strong actives, use cool water for a few days, and see a doctor if it does not settle.
Ingredients
Four actives printed on the bottle, and four things left out
Cera-B Complex
4 activesPro-vitamin B5 (panthenol)
Humectant, aimed at reducing the tight feeling after washing.
Dry or easily tightened skin
Nano-ceramide
Ceramide at nano scale; ceramides are a building block of the skin barrier.
Thin or recently treated skin
Lactobacillus ferment
Fermented ingredient, related to the skin surface microbiome.
Easily unbalanced skin
Hydroxyethyl urea
Humectant that holds water in the outer layer.
Dry skin
Mark on the bottle
4 activesSulfate-free
Strong foaming agents, often linked to the stripped feeling after washing.
Sensitive skin
Alcohol-free
No drying alcohol in the formula.
Easily flushed skin
Paraben-free
No paraben preservatives.
Anyone avoiding parabens
Silicone-free
No silicones giving a false slip.
Oily or easily congested skin
This table lists the actives PRINTED ON THE 300ml BOTTLE. The four “free” marks are printed on the packaging too. Full INCI list is printed on the packaging.
Documents
The paperwork behind this product
Scans of the original documents, sharp enough to read the reference numbers. Tap any document to see it in full.
Phiếu công bố sản phẩm mỹ phẩm — Bio-Active Cleanser · 800/25/CBMP-TN

Where it sits in the day
The first step, and the one that decides whether the rest absorb
Everything applied afterwards goes onto skin you have just washed. Wash it wrong and the later steps pay for it.
Morning
- Wet with cool waterHot water strips natural oils faster than any active in the bottle replaces them.
- Lather in your hands firstNever skipWork it up before it touches your face. Rubbing unlathered cleanser on skin is rubbing with a paste.
- Rinse, then blot with a soft towelBlot, do not rub. Apply the next step while the skin is still slightly damp rather than waiting for it to dry.
Night
- Remove make-up firstNever skipSunscreen and make-up are not water-soluble, so a cleanser alone will not lift all of it.
- Then cleanseThis step takes the rest, plus the day's excess oil.
- Blot dry and move on to treatmentDo not let the skin dry out completely first.
Twice a day suits most people. After sport or a dusty day outside, an extra wash is reasonable — but do not let it become a daily habit.
How to use
Three steps, morning and night
At night, if you wore make-up or sunscreen, remove that first and then do this step.
Step 1
Wet your face with cool water
Hot water removes more natural oil than needed and leaves the skin tight.
Step 2
Lather in your palms first
Build the lather before it reaches your face; rubbing unlathered product on skin is friction you do not need.
Step 3
Rinse and blot dry
Blot with a clean towel, do not rub. Apply the next step while the skin is still slightly damp.
Twice a day is enough. Washing more often does not make skin cleaner, it only thins the barrier.
The question we get most
Do you need both micellar water and a cleanser?
Short answer: at night yes, in the morning no. The table says why.

On this page
Bio-Active Cleanser
285,000₫
- What it lifts
- Excess oil, sweat, water-soluble dirt
- When
- Morning and night
- Safe around the eyes
- Avoid the eye area
- If you only use one
- Enough for mornings, and for days with no sun exposure and no make-up
- Size
- 300ml

Bio-Deep Detox micellar water
215,000₫
- What it lifts
- Make-up and sunscreen — the things water cannot lift
- When
- At night, before the cleanser
- Safe around the eyes
- Yes, including eyes and lips
- If you only use one
- Not enough — it leaves excess oil and needs rinsing off
- Size
- Micellar bottle, pH 5.5
People who wear no make-up still need to remove sunscreen — and if you are working on melasma or dark marks then sunscreen is not a step you skip, so the removal step comes with it.
Order
Tell us where you are and we'll confirm shipping before you pay
International orders are confirmed by email within one business day, including shipping cost and delivery estimate for your country. Nothing is charged until you agree to it.
- Ships worldwide from Ho Chi Minh City — tell us your country and we quote the cost first.
- Nothing is charged until you have agreed the shipping cost.
- 7-day return if the product arrives faulty, incorrect or unopened. EU and UK customers also have the statutory 14-day right to withdraw.
- Support through the full routine by email.
We have your order. An adviser calls to confirm within 2 business hours; once you confirm, delivery takes 2–5 days depending on the area and you inspect the parcel before paying. Nothing is charged at this step.
We could not submit your order. Please call 0367 848 918
FAQ
Questions people actually ask
How much is it?
285,000₫ for the 300ml bottle. The list price is 385,000₫. Free delivery, pay on delivery.
Can it clean without sulfates?
Sulfates are strong foaming agents; more foam does not mean cleaner. A sulfate-free formula foams less, and that is normal rather than a sign of a weak product.
Do I need a make-up remover first?
Yes, if there is make-up or sunscreen on your skin. A face wash alone often does not lift sunscreen fully, and the residue is a common cause of congestion.
Can I use it during a pigmentation routine?
It is the cleansing step of that routine — step one in the morning and step two at night. That is why it comes with the combo.
How should it be stored?
Keep away from heat and direct sunlight, close the cap after use, keep out of reach of children. Avoid contact with the eyes; if it gets in, rinse immediately with clean water.
No questions left?
Back to the order formNext step
Once the basics are steady
Cleansing properly is a precondition, not a destination. What comes next depends on what you are working on.



